Selling On Amazon.com Sucks ! Have you considered selling on Amazon ? It Sucks ! Amazon has serious issues with its merchant feedback system. It is completely one sided (customer’s side) which only breeds abuse. We have been selling on Amazon (merchants) for a year now and want to call it quits because their feedback system, well, SUCKs!
Unlike eBay’s feedback, Amazon sellers can not respond to feedback, so boy can your company’s reputation can get abused under these circumstances.
Amazon has no address verification systems in place. We receive aprox. 15% (one month as high as 20%) incorrect delivery addresses from customers on Amazon. All of which usually results in a negative feedback. How is that the sellers fault! On top of that, the customer gets a full refund for the order, and the seller is out the shipping costs. If your company has a reputation that you would like to withhold, you should reconsider selling on Amazon!
Have your own comments to add? Add them below!
997 comments "If your company has a reputation that you would like to withhold."
An exceptionally poor choice of words, if I may say so (unless that was intended as a roundabout way of admitting that your company has a bad reputation...). | | |
| You can't hurt us with this crap. You are a loser for even trying. Eat a bag of dicks! | | |
Eat a bag of dicks! :
Was this comment left by Amazon.com ?! That only shows the integrity of Amazon. | | |
Buying sucks, too!
Amazon continues to shelter sellers by giving them 10 (TEN!!!) business days to send item(s), even though charges appear on credit cards immediately! Buyers have no way of knowing if the seller has actually sent the item since the vast majority never notify buyers that item has been shipped - something Amazon should require but does not. Amazon refuses to intervene until seller has had plenty of time to skip town. Makes no sense.
I won’t be doing any more trading on this worthless site... | | |
| Yeah, amazon sucks and its getting suckier all the time. i mean selling there. the customers seem to think that books can be had for free, sales are down down, prices for books too. too many idiot lowballers that amazon encourges. also amazon is practicising fraud themselves by charging a-z claims to sellers . the third party sellers are screwed by both sides. we only wonder how long it will take before a class action suit gets filed against amazon for stealing from third party sellers. their methods are punish fear control and its chicken feed to sell there too | | |
| ps yes that was amazon saying eating a bag of dicks. i clicked on it and i came to the amazon site | | |
Your feeble attempts to soil my magnificent name will fade into ruin as I destroy all those who seek to stop me!
Be warned, mankind! Your greatest hopes will turn to ashes and be cast into the uncaring winds. Your secret fears will come to pass, given form and shape by my command. You will pray for the eternal darkness of oblivion before I am through! Curse the day I was created and heap scorn upon those who feed my obscene and insatiable hunger for power. Your resistance amuses me for I know it to be the futile gesture of the defeated.
Flee before my approach and wither in my presence for I am all that was and that will yet be.
I AM AMAZON.COM unto eternity!!
PS: Eat a bag of dicks. | | |
I used to work for amazon (work at home) and guess what, If you sell at amazon, we will take all your money!
If you sell over $1000 a month. Your account well be investigated and guess what, all the money coming in will is forwared to our account. And guess what? I get 50% of all accounts being investigated.
haha. Keep on selling!!! | | |
Amazon sucks Big!!! Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks. I can’t say enough of this. I was a buyer and a seller and they screw me both ways. If you are looking to buy cheap forget about amazon. If you are selling at amazon Beware that if you are making a good sizable of money, they will investigate your account and hold your money. Probably you will never se it again. I'm waiting for at least 1 year and a half and counting for them to send me back the check that they have promised me. Because many customers that are ready to screw you even though they are wrong. There is nothing that helps sellers to prevent any mistakes or bad feedback. If you sell a lot of things, Of course there will be at least 1-5% of bad feedbacks; and this will hurt your business and they will close your account because of that. So if you don’t want to work for free for amazon.com STAY AWAY!
PS:Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks Amazon sucks
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You guys Aren't kidding. Amazon Sucks. their A to Z claims is a Gateway for Buyers to rip you Off and If you dispute thier Claims they will Suspend your Account and Hold your Deposits. And if you are a Nice guy who likes Posiive feedback they will suspend your account for "giving too many refunds"
AMAZON.COm suck ass | | |
Do you really think that you can defeat me, Amazon.com?
Get real punks. I practically own the internet. Of all the websites that have been born I shine surpreme as dominant. Wreathed in fire I rise above your puny mortal souls.
AMAZON.COM RULES!
Now go eat a bag of dicks. | | |
I buy some goods by Amazon.com when the companie send a big charge to elctrified my keyboard.
Also, I sell some rare books by Amazon.com. Some people drive to my house, beatin up me, steal books. | | |
I really am sorry and I'll change my ways,
just unzip those pants =^-^=!! Super cute kawai! | | |
| Amazon does suck. They just blocked my account and gave me a stupid reason: "failing to complete transactions." Only things is, they never even told me who is disputing and I have no negative feedbacks. Anyone know of a remedy? | | |
| what kind of a company write emails like that | | |
| I also had my seller account blocked by Amazon.com, after months of good sales and a 99.7% positive feedback rating, because I had few listings offering the same item in a different format (i.e. - offering a DVD version under the VHS listing). I had clearly put 'DVD Version' in the listing notes, and customers did not have a problem with it, but apparently Amazon.com felt this was justification to forever block my account and all 'subsequent' accounts with no warning whatsoever. I've tried to appeal to them with my humble opinion that there action is a bit harsh considering the circumstances, but they just send me canned form-letter emails in response. | | |
| I tried buying an item from the Amazon marketplace today and each time they cancelled my order saying the seller was not "able" to receive payment via Amazon.com!! What kind of mess is this??? | | |
i have not sold on amazon. i have bought many items on amazon with no complaints.
:/ | | |
| Amazon just sent out a blanket notice yesterday that all sales of software are discontinued for those with seller accounts. They immediately blocked more than a dozen items that I had listed and said they won't reconsider before December. This message applied to all sellers. There was no notice or explanation. Just an e-mail. Anyone else get this? | | |
I was selling on Amazon for 3 years had a approval rating on 98 percent was selling about 20,000 a month in software got a email from Amazon stating they blocked my selling account because I received I negative feedback about selling academic software.
I did get ONE negative from a buyer who claimed they received the wrong version I even replaced the software but Amazon refused to reconsider re-opening our account
They are holding 11,000 of our money right now for 90 days!!!!!!.
Do not I repeat do not sell on Amazon their a to z claim will kill as you do not have a chance if some one files one they will side with the buyer then close you account IF you complain.
We had only 3 a to z claims this year and sold 300 boxes of software 99 percent last time I check.
You will get NO warning when the hold your money and close your account!!!! Seller beware!
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Buying on amazon.com has been a nightmare for me
the shipping staff there is clueless, i sent 2 U.S money orders for a book order, and they sent them both back to me (TWICE) while telling me in their emails that they dident not have a clue why my orders wernt sent out. At the end of amazons constant disreputable handling of my order and total confusion on their part
I TWICE received a letter back, with my 2 AMERICAN FUNDS money orders, saying that my money orders werent us funds, they stalled me for 3 months in their idiotic process! Im sorry to say it but, frankly ive never seen stupider! THE ACOUNTS STAFF THERE IS DOPEY AND BLOCKHEADED! simply no brains! or they are severely visually impaired.
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amazon had major problems with my order too,
their site is the most un-user friendly site ive dealt with! couldnt even contact them by a regular email addy, all they have is this dumb ass 'wheres my stuff html page' that in many cases dosent even work! notice there are no visible upfront email adresses with an @ to contact them anywhere on there page?
and if your order messes up they wont allow you to contact them back by the email they wrote you with!
(so better get ready copy and paste till your fingers are numb)! more major pain = You click on a specific edit page and end up in pages that are unrelated to what you were looking for, amazon is one stupid unfunctional and complicated website and i do agree the staff isnt very witty. | | |
| Anyone who is thinking of selling on Amazon.com should think twice. Amazon.com is not like any of the comparison shopping sites which it's market place is similar to or even the auction sites it is competing against. The other sites have one primary difference, they do not sell anything. Amazon.com sells the same items, in the same place in which the 3rd party merchants do. Giants like Toys R Us and TigerDirect have profit sharing contracts with Amazon.com so they are a welcomed addition. The smaller merchants do not. They are at the mercey of amazon.com and their ridiculos A to Z sellers agreement. Sellers must understand that Amazon.com's fiduciary interest in Amazon.com. That means they have to prevent 3rd party sellers from becoming too sucessful in their marketplace. I started as a seller on Amazon.com with a zshop in their market place. I did well in a short period of time. I was able to start my own website. Once I did that I was invited to begin selling on the next level within amazon.com as a higher level merchant. Unfortunatly, that was the begining of the end. The better my company did the more problems we encountered. I reached the point where my company was grossing over $40,000 a week, then Amazon.com began to disrupt my sales, I experienced the one sided A to Z claims from customers, they held my money for no apparent reason and wouldn't answer any of my inquiries. Finally I threatened legal action through an influential small business organization I am apart of and then they gave me my money. However, a day later they inexplicably closed my account. I can say with out doubt that once I began making money serious money the problems mysteriously began to occur. Luckly I have made enough money have a professional internet storefront built andd marketed but I know I am one of the lucky ones. Amazon.com seems to screw with far too many sellers before they have the opportunity to do well. | | |
What are the alternatives to Amazon?
What I did not like about selling on Amazon is their hidden "Closing fee", something they bury in their verbage. | | |
| Their new policy of new sellers selling is really terrible.. I am going to ebay.. as I thought of selling my older digital camera.. oh well Amzon.com is not the best according to several review sites now and even on TV shows mention that. | | |
An open letter to Mr. Amazon
RE-Update from my last post
I left Amazon for eBay my sells are up 63 percent from when I used to sell an Amazon!
Thank you Mr. Amazon for blocking my account, if it wasn’t for you I would
never have tried eBay.
Guess what Mr. Amazon? Now that I’m with eBay I get to create my own listings, charge my
own shipping price, (without you taking ½ the fees and making ship using the postal service
believe it or not Mr. Amazon Not every customer likes post office deliveries)
Ooh yea I have my own powerseller rep. my very own pay pal rep and when I call them
(that right I have their personal numbers and ext.) they recognize me by voice yea the right
Mr. Amazon two dedicated people handle my account no more emailing
Mr. jeff@amazon.com or custerservice@amazon.com and
waiting 4 days for an EMAIL generated
response that never answers my question correctly. Ooohh it gets worst……..
I pay 5 percent not 15 percent I USED to pay with Mr. Amazon.
I guess you can say I was getting robed without a gun!
I just wish you have blocked it years ago!
So you go ahead, keep blocking accounts, keep making it impossible for the
electronics/computer hardware/software sellers to list on your site. Keep charging the
book sellers 15 percent to sell a 5.00 book.
When you have nothing left but a FEW sellers no stock, higher prices, because of no
competition, and when to prices is too high no one will buy which will mean
a whole lot LESS Sells for you.
Ebay will be there to pick up your sellers as well as YOUR BUYERS!
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| My account was well blocked on amazon recently. i was selling hardcover US edition books dont know what i did. just got one day a warning i took out my whole inventory and the other day my account was blocked. amazon never told me what happened what did i do ebay half is really gud i have been selling for so long on half i got no complaints but amazon sucks.can i take any legal action against amazon. why not we all come together and take a legal action as what amazon is doing is not legally right. there must be some legal remedies towards amazon why do the site treat sellers like they are beggars and rip them off and then shut the accounts. Any opinions. | | |
| I'll never again buy anything from Amazon. They have major shipping/customer service issues. For example, I order an item they say is in stock. I give them a credit card number, etc. Then one day goes by, two days, three days....a week. No shipping notice, no tracking number, no merchandise. Well, this was to be a gift for someone so I had to find the item elsewhere. I try to cancel the order, but they say the order has "already entered the shipping process" and can't be cancelled. Why not? They haven't shipped it. I know that, because my credit card hasn't been charged, the shipper doesn't have the item, and neither do I. In any event, this little game continues for another week. They keep saying it has shipped, but it hasn't. It's their little way of tryiing to save the sale, I guess. Well, they've lost me as a customer FOREVER. Too bad for them, I must have spent three thousand dollars there last year. | | |
| Amazon has also blocked my account and is now refunding the buyer. I sold a computer for $1,600 and now I am without a computer of money. DO NOT SELL ON AMAzON UNLESS YOU ARE INTO GIVING AWAY FREE MONEY. I have contacted every agency and organization that I can think of to complain and warn others from this CROOK. I have even contacted all of my local news stations and the Attorney General from the state of Washington. AMAZON.COM IS A THIEF AND A CROOK AND THEY HAVE STOLEN MONEY OUT OF MY KIDS MOUTHS. The sellers should band together and file a class action lawsuit against them. How are we letting them get away with stealing our money?!?!!? | | |
| after selling 26.000 in Books in three to 4 weeks on Amazon they locked up my account and all my fundsfor merchandise sold . they later shipped out the books themselves to the buyersand profited themselves, , it took me one month going into the account and refunding the buyers money back to them, my prices on books were lower priced than Amazons own prices, they dont want anyone trying to out do them on selling. everyone should all get together hire an attorney and file suit against amazon. they even charged interest on the money in the account. after refunding everyone the money left in my account was held and I never got paid for a lot of Books that were sent out, these people are the dirtiest low down people you would ever wanted to deal with, when will these people be stopped for treating people this way, | | |
Yeah, you're right, we blow nuggets. We just sold a CD to somebody and charged their acoount without proper information. Then we made them wait 2 months and did shit about it. Now when he tells us to erase the account, we say we can't for security reasons.
This actual exceprt is from the buyer. So fuck off you pieces of shit... I kept my emails and hear me. You can take your bag of dicks and refund... of course its some 12 year old that just learned about forums. Fuck Amazon and Fuck you Phony piece of shit. | | |
DO NOT MAKE A MISTAKE IN YOUR AMAZON ORDER!!!!
Good luck getting any help with an order. First off there's no phone number listed on the site. There's no place email them with a specific problem either. I had to go to the 1-800 directory to find a number!
My problem? I typed in a mailing address incorrectly (the wrong apartment number by one digit) but didn't realize it until I hit "Order Complete"! Too late. My order was sent on 11/8. It was delivered to the wrong address and sat at the USPS for 2 weeks. Then it was DELIVERED to "Wilmington, DE". The package was going to Boston, MA; I live in Charlotte, NC.
Trying to get help or information from Amazon is easily the most painful experience I've ever had with an online company. I will never shop with them again.
USE BARNES AND NOBLE OR BORDERS OR ANYONE ELSE!!!!
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| Go to paulenglish.com. You'll find phone numbers for amazon.com | | |
| I sold over $100,000 on amazon in 2 years with 97% pos feedback and they locked my account because a old lady decided she did not want the item she bought from me. she even admitted that the item was exactly as described. Amazon is a joke and an open invit to fraud. You can only communicate w/ computer controlled messages and emails. I way for them to avoid you. The will eventually fall to law suites. We must stick together and fight them. | | |
| Amazons commission charges are scandalous, a year ago I could make a profit out of selling items from their now it costs more to post the item than what amazon gives me! Amazon now takes all the postage fee's and leaves you to muster just why you decided to sell your item on their in the first place. Instead we refund our customers and advise them to buy from our website at cheaper price. | | |
First, I love blogs.
I am sort of a seller on Amazon. I don't like their service. When someone gives me a bad address or the book is lost in the mail, I get hit with the shipping cost. Sometimes they charge me when the book is lost. A-Z doesn't help the seller. I don't have the volume to make up those lost profits in future sales. They just charged my visa for some textbook that a guy says was never delivered.
Not to mention that Amazon charges way too much in terms of fees that they get to keep out of my sales. They charge the customer more for shipping than is credited to my account.
That seems like fraud. I hope that one day somebody files a class action, which is the best route to go in a suit this small. A good lawyer could tear them to pieces. | | |
I am the best and I will always be the best. You morons are just squealing on this website and you never have and never will hurt my reputation cause I am the power that drives the internet.
So please go eat a bag of dicks | | |
| I ordered my bag of dicks three weeks ago! No response!! | | |
| I would anyday rather eat a bag of dicks, than ever buy from Amazon.com again. They suck bigtime ! | | |
I sold a book in 2004 through Amazon which went through all right eventually -
Using exactly the same account details I sold three more books in 2005, but the money is not sent to the full account numbers so is sent back - and then they send it back again to the wrong account - only as far the building society and not to my account in it, still leaving off the final account number. This happens repeatedly. It has been impossible to contact a human about this - both myself and the building society have repeatedly tried to do so. As far as I am concerned they have fraudently robbed me of my money - | | |
There are no humans in Amazon.CON, so dont waste your time or money.
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Advice to current amazon sellers: Do not leave any money in your amazon account. Do your bank transfer every day. You will never know when amazon will block your account. And amazon is always illegally holding money from sellers immediately after their account is blocked. And they even say that this money may or may not be given back to you after 90 days of holding. And you will always get the same blocking notice email reply no matter what your question is. That is a sign that no human beings is reading your inquiry to amazon.
Another useful tip to deal with amazon's trick on holding the shipping fee when you refund a customer. Do not refund a customer using the refund in full option. Do two partial refunds instead. Then your shipping fee will be credited back to you. Test for yourself to see.
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| Amazon now illegally hold funds for any new accounts for up to 30 days and saying they need to conduct a broad review of the new merchants. But they will still accept money on the seller's behalf. This is not in their seller agreement. Amazon will also contact the buyers privately to ask for their oppinion about the seller. If their feedback is negative, they will not release your funds to you, and they will have it. It's like a fraud to the both and sellers and buyers, as the seller can not afford to send out all books to them if they will never know what the buyers will say to Amazon privately. And amazon can just pretend that the buyers said bad thing about the seller and therefore Amazon need to take the seller's money into their now pocket. I never saw such a crime in the sunlight. May God help us sellers and punish the criminal Amazon.com thief Now! | | |
| Just found this site after I searched for "Amazon Sucks". How I pity the sellers! I've steered away from Amazon for years because their site looks messy and there are so many better ways to shop on the net. A simple gift voucher given to me by my niece this Christmas resulted in my being obliged to register and use Amazon. I can honestly say that the big A managed to do everything wrong. Every single thing. I can't believe that people give them repeat business. I can't believe that respectable sellers deal with them. | | |
| I was going to sell on amazon but now I will not. Thank you. | | |
| Amazon.com is a vehicle for personal attacks, unethical "reviews," and poor service. My book is coming off Amazon.com, because the web department removed three good reviews instead of two bad "reviews," that weren't actual reviews, just an outlet where an enemy could vent and try to damage my reputation and prevent sales. My advice: Stay away from Amazon.com | | |
| Amazon is a terrible vehicle for selling - They bill the customer and hold on to the money and do not transfer the monies to the seller's accounts and do not respond to emails on a timely basis. They are unethical and are looking for a class action suit against them. Please contact me if you have had a similar experience. We must band together to put an end to this unfair practice. | | |
| Amazon treats all sellers as shit and criminals, please post any link where we can complain and take legal action against this devil. Thanks. | | |
| The Amazon Alliance department shutdown my account and “subsequent accounts” I cannot stress enough if you make a sell COLLECT YOUR MONEY AS QUICK AS POSSIBLE YOUR ACCOUT MAY BE PUT ON HOLD AND THEY WILL KEEP YOUR MONEY due to the fact that my competitors that bought textbooks at the same distributor were complaining through the community rules link that I was selling advanced reading copy books and instructor’s editions. I had made nearly 100K in sales for them in just over a year. They thought it was pretty funny that Jeff and his cronies “yes men” booted me off. To bad the fat assess my competitors had the same books listed what goes around comes around now their of amazon for good now to. Even though other websites allow you to sell advanced reading copies and teachers addition amazon.com does not it is in there fine print but don’t look to their customer service department to help you they removed the number from their website years ago to save money and so they did not have to deal with customers or sellers” you can easily find it if you do a google search for it”. It turns out I herd this from the horses mouth amazon.com does not look for listing violations it is your friendly competition that does you in. Amazon does not even give you a probation period they just kick you off. If you get kicked off do not open a new account with another credit card they will close it! Get a new computer they send a hidden file to your computer that identifies you and your new account will be shut down in about 2-3 weeks. Also get a new internet service they read the cookies form your computer as well as reading your ISP that identifies your computer and singles you out that is how they shutdown subsequent accounts. IF YOU DO GET SHUT DOWN JOIN TOGETHER FILE A CLASS ACTION LAW SUITE. | | |
Amazon does suck. Their shipping disclosures deceptive and I was forced to wait over one month before for books I expected I thought they would deliver in two days. When you call them their cheap labor overseas "customer support" puts you on hold and hangs up and writes unintelligible responses.
I have cancelled my account.
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What a scam!
I asked Amazon.com numerous times to pick up their partial shipment of an order they delivered and refund my money. They have so far totally ignored all the requests to pickup and refund my money.
Does amazon.com train their overseas "customer service" to help them scam people and keep money they have no right to?
Do companies use overseas "customer serivce" to bypass U.S. business practices and trade laws?
I gave them a choice of either shipping the book they failed for 5 weeks by next day delivery, or picking up the partial order they shipped and refunding all of my money on the order. Amazon.com ignore this and use their India based "customer service" to write letter after letter to illegally keep my money.
Here's one sample the the several Indian "customer service" letters amazon.com wrote on ONE order:
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From: "Amazon.com Customer Service"
Date: February 5, 2006 4:22:11 PM PST
To: California Buyer
Subject: Your Amazon.com Order
Thanks for writing to us at Amazon.com with your concern and bringing this to our attention.
First, please allow me to apologize for any inconvenience caused so far.
I have reviewed your account and can see that this experience has been far less than positive.
We strive for convenience and efficiency at Amazon.com, but in this instance we have fallen short of our goal, and I am truly sorry.
Please know that we do take the feedback andperformance records of sellers very seriously. We monitor seller performance and we will close an account when warranted.
I have brought this to the attention of the appropriate department within Amazon.com for investigation. This team deals with possible violations of our use policies.
I have researched your account, and I see that we received your A-to-z Guarantee Claim for order on yoyur previous e-mail message request.
We can indeed understand that it is a bit frustrating to wait till that length of time in such a scenario, however, please understand as Amazon Marketplace listings are created by seller and they process and ship your order, that's why, we first give seller a chance to resolve the issues at their end.
Again, I would like to apologize for the inconvenience you have experienced and express our gratitude for the patience you've displayed thus far.
Please be assured that this is not a typical Amazon.com experience and in no way did we intend for this to happen. I hope that you will give us another opportunity to prove the quality of our service to you.
Thank you for shopping at Amazon.com.
Please let us know if this e-mail resolved your question:
Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
Best regards,
Sandeep
Amazon.com Customer Service
http://www.amazon.com
==============================
Date: Sun Feb 05 23:41:54 UTC 2006
Subject; Cancel
To: amazon.com
From: California Buyer
---------------
02/05/06 15:41:51
COMMENTS: Please cancel my whole order, refund my money and close my account with you.
--------
Attachment:
Selling On Amazon.com Sucks !
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Be careful requesting cancellations and refunds from amazon.com.
After I complained several times on an order and demanded a refund, I received three separte emails from amazon.com telling me I had "successfully changed communication preferences" to receive all . I had not.
Amazon.com said I would begin receiving emailing on:
Legal notices
New products
Research surveys
Renewal notices R
Shopping partners
Special offers
Notice of sales,
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this guy is right! Amazons systen caters to the customer. great if you are a buyer, but dangerous if you are a seller. customers can file claims and get refunds for no particular reason, leave negative feedback because they dont want to read the fact that standard delivery takes up to 14 business days. and amazon wont remove negative feedback when customers are just being jerks because they know they can get away with it. its very hard onyour repution unless you are a huge company that can just issues refunds whenever a customer whines. Little business cant afford to take the loss
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| Amazon cancelled a publisher's seller's account with a note that said, "We're doing it, it's final, thanks for understanding." No discussion or explanation. Amazon is a tyrant that doesn't mind ripping off little guys. | | |
I totally agree with all the above, I've been selling on amazon.com for over a year, I was making good money, I had perfectly great feedback (with the exception of some buyers who failed to ready the descriptions before the bought their item, then from one day to another Amazon sent me a very dry e-mail with the subject
--------------------------------------------
"Notice: Your Amazon.com Account"
Greetings from Amazon.com.
This message is to inform you that we have blocked your Amazon.com
Auctions, zShops and Marketplace account. Your open listings have been
cancelled and you are no longer able to sell on our site.
We have taken this action because it has come to our attention that this
account is related to an account which has been previously blocked for
violations of our Community Rules.
While we do not provide detailed information on how we link related
accounts, we have thoroughly reviewed our records and confirmed that we
have significant evidence that this account is related to another account
previously closed for community rules violations.
If you still have items to ship, please take appropriate steps to resolve
your pending sales. Your Seller Account will remain accessible and you are
encouraged to refund or ship pending orders.
Your funds are on temporary hold for 90 days from the date of your final
sale. After 90 days, the funds will be disbursed, provided we do not
receive chargebacks or A-to-Z Guarantee claims against your sales. If you
have further questions about your disbursement, please email
payments-funds@amazon.com.
While we appreciate your interest, please understand that the closure of an
account is a permanent action. Any subsequent accounts that are opened will
be closed as well. Thank you for your understanding with our decision.
Regards,
Item and Seller Quality
Amazon.com
http://www.amazon.com
------------------------------------
Numerus e-mail request asking them for an explanation why they closed my account wasn't answered or they just replied that this has been an administrative decision and that they can't help me.
they made me lose thousands of dollars in sales and revenue, Amazon.com Sucks big time | | |
I got same email and no more reponse from Amazon since, as rude as everyone complained here:
Hello from Amazon.com.
Thank you for writing. We understand your concern about this
situation. However, while we do not provide detailed information on
how we link related accounts, we have thoroughly reviewed our
records and confirmed that we have significant evidence that this
account is related to another account previously closed for
community rules violations.
If you still have items to ship, please take appropriate steps to
resolve your pending sales. Your Seller Account will remain
accessible and you are encouraged to refund or ship pending orders.
Your funds are on temporary hold for 90 days from the date of your
final sale. After 90 days, the funds will be disbursed, provided we
do not receive chargebacks or A-to-Z Guarantee claims against your
sales. If you have further questions about your disbursement, please
email payments-funds@amazon.com.
While we appreciate your interest, please understand that the
closure of an account is a permanent action. Any subsequent accounts
that are opened will be closed as well. Thank you for your
understanding with our decision.
Best regards,
Alliance Program
Amazon.com
http://www.amazon.com
============================
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| I don't know why one would expect selling or buying from amazon.com to be any better than searching for books on amazon. As a tool for searching for a book, amazon is practically useless. The number of hits that come up that do not even contain one's search terms is astonishing. And two minutes ago, I clicked on the hyperlink of an author's name, thinking this would show me all titles listed as being by this author. Instead I got a very long list of books (and other "HTLM" crap), very few of which were by the author, but most of which seemed to be random titles. Amazon seems to assume its potential customers are idiots who don't know what book they're looking for. | | |
Hello from Amazon.com.
We are writing to let you know that your listings for the following items have been cancelled:
Listing ID: 0328R557514 Xbox Core Console USM
At this time, any seller will be able to list most ASINs in the Electronics and Software categories. However, only pre-approved sellers will be allowed to list against top-selling items in these categories. Xbox and Xbox 360s are included in this list of top-selling items.
So I went to sell an Xbox, sold it, and 2 weeks later before I was to get my money they sent me this lovely email up above. My favorite part is how they told me it was cancelled, this of course after I had received a 'SHIP NOW' email, and had sent it to the customer already. I sent them a scathing email back about how their poor choice or wording has now cost them another customer and seller. Not to mention I also told them I would be making a lovely phonecall to their corporate office to do nothing but complain. After that the very next day the money for the items were mysteriously in my account. That was my second time selling something on the site. I did not mind that the item is not to be sold by sellers like myself. What I do mind is being sent a idiotic email. I bought a lot of high ticket items from that site, but no more. I am with everyone else when I join the cry that AMAZON SUCKS. | | |
| I had the same problem as "screwUAmazon". I have 9,500 in my account and wont get it back for 90 days! I sent the numerous emails, but they are worthless. Can you send me a copy of the email to my email address philipcolett1 AT gmail.com I WOULD GREATLY APPRECIATE IT!!! | | |
| Kinda Interesting to read all this. We are a decnt seller on most selling sites and were trying Amazon for the 1st time 3 days back. We sold over 90 items in the 1st 7 hrs and then then-the so called email blocking the account w/o any reason. We have about 5000+ in the account. We were hoping that amazon would be a another avenue for sales but I guess that is not the case. Not sure but I guess time for a lawsuit. We even shipped all items to our buyers and a gesture that maybe amazon will review the feedback left by the buyer in the coming days. We'll wait and see how this proceeds. We will keep this ite posted! | | |
| anonymous, EMAIL YOUR BUYERS AND TELL THEM TO LEAVE FEEDBACK. Becuase their is no incentive for them to leave feedback, like on Ebay, they are EXTREMELY slow in leaving feedback, if ever. I sold over 500 items, and in 60 days I got about 65 feedback. I even asked them to do it, but it is like their just too lazy. | | |
| My seller account was also blocked a few weeks ago with no convincing reasons. No prior warnings, no second chance. Every time, they responded with the same email shit. Never seen a web site so arrogant and harsh on sellers. I have contributed over $12k in commission to Amazon last year. Amazon sucks. | | |
| OK i was going to sell books on amazon but not anymore. Any suggestions? | | |
| I transfered the funds to my bank account but Amazon forward the funds to next month statement. They did that several times without any reason. The account is not blocked but Amazon is keeping my hard earned money from me! This is unbelievable. Amazon wants me to ship the merchandise without getting any payment in return. This is illegal. | | |
| I was kicked off amazon.com when a buyer got the bought book for his class from me. He knew it was the wrong book but still filed an A-Z claim against me. In the claim I wrote that I was willing to give him a full refund on the return of the book no questions asked. Next thing I know they ruled the kid was wrong and there would be no refund and I was to be investigated. 24 hours later my account was blocked and I was off Amazon.com with my nice 4.2 rating for nothing. This company is nothing but a bunch of crooks and thieves. Does anyone know where else to sell that doesn’t treat there sellers like shit. | | |
| Wow thanks alot i was just about to start selling more item but when i searched "amazon suck" i find this and realized its just as bad as paypal. | | |
| I agree, i hate amazon. They are denying me to deposit $230 into my bank account. So i got pissed and i am now filing a claim and suit against for stealing my money!!! | | |
The amount of money Amazon is making on OUR money while witholding it from us must be UNREAL! I am certain that they have it in an interest bearing account!
I hope that someone does persue a class action suit as I feel it is the only way their practices would change!
Does anyone know just how Amazon determines that your account was linked to another that had previously violated TOS? Do they log IP or MAC addresses? I am using a computer given to me. I never had an account with them before and now I am being denied 800.00 plus lost sales because of their so called "investigation" | | |
| If you call Amazon customer service, you will end up with a dead end. Amazon customer service has no real power to take any decision other than explaining things and tell you to contact the bureaucrats hiding behind their computer monitors. Amazon bureaucrats have executive decisions but most of them are mean spirited and don't reply to e-mails in a professional manner. The don't face customers over the phone and therefore can take any decision regardless of the consequences. They know you can do nothing to change their decision. They can withheld your funds for a long period of time without any reason. One letter from a customer who didn't receive his $15 order, is enough to withheld thousands of dollars of your money for weeks. Even if you prove the order was shipped and was delivered, it is not enough to release thousands of dollars for weeks. I believe that Amazon makes a lot of money from sellers and without them the company will go out of business. We sell books and goods at a very low price compare to Amazon price and the low price is what attracts customers to Amazon site. I hope a class action will force Amazon to be fair and responsible. | | |
| Amazon charges about 40% commision for orders less than $10. Unbelievable!!!! | | |
| several people have mentioned "bags of dicks," in this blog; where might one obtain such a "bag o' dicks"? | | |
| do they sell bags o' dicks on eBay? I cannot find said bag of dicks on amazon. One could make a shitload of money selling such bags of dicks; you could buy one bag of dicks and break them down into individual packages and then resell them at two to three times your original investment, perhaps more when a hungry homo needs a quick dick, so any help in this area would be returned with great enthusiasm and perhaps even an individually packed dick bag. | | |
| Bert's Big Bag O' Dicks $75. Guaranteed Fresh. Bite now, suckahs! | | |
| amazon really sucks, its so glitchy and has lag. your cart items will disappear and you have to sign in everytime you want to do something. And it takes like 500000000 times longer for items to come in the mail. | | |
| hey i sold something on amazon and now two months later the buyer said that they never recieved the item. now amazon is charging me because i no longer have the shipping receipt. can anyone think of anyway i can avoid being charged? please let me know. thanks. | | |
I continue to open amazon selling accounts with different e-mail address it takes them 3-4 weeks to send the following notice.
Greetings from Amazon.com.
This message is to inform you that we have blocked your Amazon.com
Auctions, zShops and Marketplace account. Your open listings have been
cancelled and you are no longer able to sell on our site.
We have taken this action because it has come to our attention that this
account is related to an account which has been previously blocked for
violations of our Community Rules.
While we do not provide detailed information on how we link related
accounts, we have thoroughly reviewed our records and confirmed that we
have significant evidence that this account is related to another account
previously closed for community rules violations.
If you still have items to ship, please take appropriate steps to resolve
your pending sales. Your Seller Account will remain accessible and you are
encouraged to refund or ship pending orders.
Your funds are on temporary hold for 90 days from the date of your final
sale. After 90 days, the funds will be disbursed, provided we do not
receive chargebacks or A-to-Z Guarantee claims against your sales. If you
have further questions about your disbursement, please email
payments-funds@amazon.com.
While we appreciate your interest, please understand that the closure of an
account is a permanent action. Any subsequent accounts that are opened will
be closed as well. Thank you for your understanding with our decision.
Regards,
Item and Seller Quality
Amazon.com
http://www.amazon.com
I have no idea as of why they shut me down in the first place, I was a good seller with Great feedback, I do believe that they manipulate sellers so they don't face competition between there own sellers, they dislike sellers who sell items for cheap but they will favor sellers who price there items higher. | | |
The Amazon customer feedback is not fair. In my case, I ship orders on time. However, many customers (about 3%) do not receive their orders for one reason or another and blame me for that. According to tracking, the orders were delivered. May be the customer is not updated or he is lying or the order was delivered to the wrong address. Most of the time, the buyer give me one star for that. Unfair.......
The second problem is that many customers do not read my comment about the item I sell. A buyer contacted me about her order. She claimed the radio she received is of different color and she expected to receive two radios not one. According to Amazon description the purchase is for one radio and it is sold sealed as one radio. Amazon description " 1 ..... radio ..........".
The picture also is for one radio. In the seller comment I described the item carefully including color, etc.
The buyer also gave me one star. It sucks. Since I sell only 30-50 per month and few satisfied customers leave a feedback, most unsatisfied customers leave a bad feedback to take revenge. It sucks. | | |
| Amazon.com is a free-for-all vehicle for slander. "Welcome to the Dance: Caffeine Allergy," a book about how caffeine causes mental illness, has been targeted by a person writing under phony names because the low class psycho has a personal vendetta against the author. There are more "reviews" on Amazon.com about this recently released book than books sold. Can't Amazon do the math? (See welcometothedancecaffeineallergy.com .) In addition, someone advertised a carnival on the author's web page to prove the point that anything can be posted on Amazon.com. The advertisement is still on the author's page, but Amazon had no problem removing good reviews about this book. (Does anyone at Amazon have a high school education?) Some lawyer should get together with all targeted authors and have a field day with Amazon.com. | | |
Kathryn Sheehan Amazon.com Chief Counsel was a Prostitute- and Drug addict.-
For years she got her kick doing to orgies - why is she employed with Amazon.com | | |
| Yeah Im gonna get amazon too, Im a seller and they wont adhere to my bank transfer of funds I sooo rightly earned. | | |
| thanks for this blog--I was going to sell on amazon.com but have decided ebay is the only way to go. I have not had any problems buying on amazon.com, but when I read how much percentage they take from your sales, I was hesitant. Using a hypothetical $3.00 videotape, I figured I'd only make $1.00 on the sale at the most, after they took all their commissions and fees. Too bad they treat sellers so badly. | | |
| Please check this website, as there are numerous complaints against amazon.com here from both buyers and sellers. | | |
| I finally foound how to get amazon in trouble. it turns out that there is a law on commission rates and how much a company can take. Go figure that amazon is way over that number and there is a big fine for breaking that law!! | | |
pay pal does the same thing, this is a pattern with these laundering businesses.
come up with a reason to withhold peoples funds for 45-180 days, then MAKE MONEY ON INTEREST.
The front is for 'security' purposes, but make no mistake about it, they are making millions. Someone really needs to stand up and sue | | |
| You can call Amazon's "Seller hotline" and actually talk to a real person (877)251-0696 (Everyone should call and def complain!). Amazon is a scandalous site and I would not recommend it to anyone! We too got shut down for NO REASON. How they are still in business is beyond me... You would think they would appreciate the REDICULOUS 15% they make off each and everyone of our sells!!! Oh well on to Half.com! | | |
| It's still better than EBay. =) | | |
I cannot wait for Amazon to close down, I am praying for the day it happens and I will throw a party for everyone when it does.
About 6 months ago, I tried selling on Amazon and sold over $2000 in less than 2 days. Knowing that I could not continue to sell this much without the cash to pay for more shipping, I placed my account on vacation. 100 orders later, it finally went on vacation! Well, the 3rd day, I got an email from Amazon saying they would hold my funds for up to 30 days, just to verify I was a legit seller... OK, fine, I emailed over 280 tracking numbers for all my sales during the next week, and my funds were released.
2 Months later, I found out I missed an order with an A-Z claim (the buyer never emailed me.) I continued to sell over $2000 every week, at lest 100 orders, and then I had a claim. I immediately sent the refund and an apology, and the buyer left positive feedback. That night as normal, I transferred my balance to my bank account as normal.
The next morning, the transfer was reversed and I got the email stating that my funds were on hold now for up to 30 days because of the claim. I had only received 20 feedbacks from over 1,000 sales (that's a whole other issue) so the one claim placed me in the "At Risk" category.
When I replied to the email, basically telling them to shove their system up their.... I received an automated response picked up by the word "close." The sentence it was used in was: "Holding over $2000 for a $8 claim is close to fraud." I replied to the auto-reply, only saying that I wanted a real person to answer my email that was attached. It picked up on that word "close" again in the attachment, and sent the same reply, word for word.
Almost 3 months, and a phone call twice daily finally got my funds released to me. I contacted the SEC for trading violations about halfway through, and they are currently investigating mine as well as many other claims to the same effect.
Amazon lost over 10 million on their "Prime" shipping services in 2004, therefore they are making up that money by using money in their banks to generate the difference. When they run behind on profits, they just step up their efforts to hold more funds. In 3 months, earning 5% per month from 100 sellers accounts totalling $50,000 ($500 each) = $2500. The number of sellers is actually much, much higher with the mandatory 30 days (they forget to mention this when you start selling) plus the standard 2 weeks waiting period when you first start up.
Sounds like a great way to pad the bottom line of another large corporation. Another reason I am so happy to be out of the sick world of Corporate America! | | |
amazon blocked me for life
i got 5 emails in 3 weeks from buyers who said thy did not get there books
so i emailed one and told him he was a creep,i was getting 1 star ratings from them,mother f them | | |
Wow... I'm, really glad I looked into all the comments before I sold on Amazon.com. Way too many horror stories!!
I will not do any selling on Amazon.com.
http://www.bestloudshirts.com | | |
I which I had read this before selling on amazon, I use to buy from amazon, then decided to sell stuff, I started getting allot of orders from amazon, as soon as I did a tranfer to my bank account of my earnings, I started getting people trying to return the items, I always fell on the days a balance transfer had to be done. I had clients saying that they bought PC133 memory when they wanted to buy pc100, well the item said PC133, you got what you ordered. I also got a person saying they did not recieve the goods, after calling the USPS, I found out the item was delivered, a few days later, the same person who claimed he did not get his goods, game em a good review on the item he purchase... huge turn around, from watign him money back for items he claimed he did not get, to a positive review for that item.. I guess he got it after all.... every single item purchased the person wanted to return, and always on the days I did a balance transfer. for the content on the email I got the these "orders" it was my opinion amazon would generate fake orders from made up clients, then wanted there money back, after they had baited people into becoming a paying merchant.
they forced me to give people refund, only when I woudl catch them as lying about what they claimed, would they drop the refund issue, also I was always being blacked mailed ... if I did not refund every one, even if there was nothign wrong, they would give me a bad review? after knowing how sellers get scamed in amazon, I dont give a **** what reviews I got, I just waned out from that site. amazon runs a scam on sellers, and from what I have read thay have been doing it for years..
amazon Sucks big time... S.A.F.R. | | |
Amazon.com says 2Q earnings fall 58 pct. By ALLISON LINN, AP Business Writer
SEATTLE - Amazon.com Inc. said Tuesday that second-quarter earnings plunged nearly 58 percent as the online retailer focused on investing in a shipping deal and new technologies.
Stacy Keibler
Erika Christensen
Family Guy
Hell's Kitchen
Halle Berry Kate Hudson
The results sent Amazon.com shares down over 9 percent in after-hours trading.
For the three months ended June 30, the Seattle-based company reported earnings of $22 million, or 5 cents per share, compared with earnings of $52 million, or 12 cents per share, in the same period a year earlier.
In a conference call, Chief Financial Officer Tom Szkutak said net income was hurt by approximately $10 million because of the termination of a contract with Toys R Us Inc. Without that cost, Szkutak said the company would have earned about 7 cents per share for the quarter.
Sales for the quarter were $2.14 billion, a 22 percent increase over the $1.75 billion a year earlier. The company said sales would have grown 23 percent if not for the negative effect of foreign exchange rates.
Analysts polled by Thomson Financial were expecting second-quarter earnings of 7 cents per share on revenue of $2.1 billion.
In a statement, Amazon.com Chief Executive Jeff Bezos said the company was focused on investing in Amazon Prime, which for $79 per year gives people unlimited two-day free shipping. The company also is investing in new technology, he said.
Amazon.com shares fell 72 cents or 2.1 percent to close at $33.59 in regular trading on the Nasdaq Stock Market. Results were released after the markets closed. In after-hours trading, shares were down an additional $3.27, or 9.7 percent.
In the past 52 weeks, shares have traded between $31.52 and $50.
For the current third quarter, Amazon.com said it expects net sales of between $2.17 billion and $2.33 billion.
For the full year, the company is expecting sales of between $10.15 billion and $10.65 billion. Previously, it had forecast earnings of between $9.95 billion and $10.5 billion.
For the six months ended June 30, profits were $73 million or 17 cents per share, compared with net earnings of $130 million, or 31 cents per share, in the first six months of 2005. Sales for the first two quarters were $4.42 billion, compared with $3.66 billion a year earlier.
| | |
| Wow, guess I should thank Amazon for shielding me as a buyer from all of you whining, dodgy-sounding sellers. You people are the reason why I refuse to use eBay and other smaller sites. How embarrassing for you all! | | |
| Amazon.com sucks. I bought a DVD there and it turned out to be in GERMAN! I asked about returning it and they said, "Don't worry, it's in German AND English." So I tried it out and it won't play on my DVD player because it is in PAL format. Now they say they won't take it back because I opened it. They are a fradulent bunch of scumbags who deserve to go to jail! But I will have my revenge. I will dispute the charges with the bank, claiming fraud. This always works. Just save all your correspondence with the fraudulant sh!theads so the bank can see your good-faith efforts. Eat this, Amazon! | | |
| I just started selling books and CDs on Amazon 3 weeks ago after 2 years on eBay. I was doing really well shipping 10-12 items every 2 days. I aquired a small $300.00 in my account for 2 weeks, and when it came time to transfer my funds, my account was blocked. No email explaining, no help from customer service. I emailed their in house security which I was asked to do(they have no phone) and then was informed by customer disservice that they are a small department and it could be a week before they get back to me. In the meantime, they are holding my money for 90 days and I have no idea why they blocked my account and cancelled 4 orders that came in about the same time. If this turns out as disastrious as alot of these posts on here, I will definently join in with the above people and file a lawsuit. I did bookmark the attorneys website that someone posted (THANKS!) above. They made $200.00 from me and I made $300.00 and then I paid for shipping and already had paid for the books. I am not a happy camper at all right now. I had no idea until I experienced this myself firsthand how much they do SUCK!!! | | |
| OK! I wanted to add that I too got one of those computer generated letters from Amazon saying that they did not have to tell me why they have blocked/closed my account and kept my money. I am blown away. I did everything with such pride and honor and have NO reason why they made this decision. AMAZON does suck and I must say that they have not heard the last from me. I have sold on eBay with 380 100% positive feedback but just thought Amazon was a good place to sell my books. Does anyone have any advice? eBay or half.com for books? Would appreciate any and all input. I will also be happy to participate in any class action lawsuit. Keep me in the loop. I must say that Amazon did me a favor as I would never want to help them make another dollar generated by me. They SUCK! SUCK! SUCK! And for the one person who said that we were whiny babies, you suck too. | | |
| can someone give me some advice , i opebed my account 2 weeks ago , have about £450 in the account , amazon sent me an email saying they blocked account as it is related to another blocked account , this is not true as i do not have another account but they wont say wht they think this and they say they are holding funds for 90 days , help please | | |
| 93% approval rating and shut down because of a cunt which wanted to say I sold her a bootleg, Jolanta Bryla, she said the dvd was fading and he sound quality was bad, just to get a refund, but she didnt want to send back the dvd. It really hurt me because I have spent hours taking care of customers and listing over 700 items, now its all gone. | | |
| I used to work for a company before it was bought out by Amazon.com, as well as while Amazon owned it. I can honestly say, I loved my job until Amazon bought us out. They don't care about their employees (our Christmas Bonus was a stress reliever ball, how insulting!) and their computer system crashed constantly, making it impossible for us employees to do our jobs. They told us these things were because with the money they saved from not giving a Christmas bonus and not upgrading their computer system to a decent one allowed them to lower prices for customers. Everyone still working in my division is looking for other employment, they hate working for them that much. The pay was decent, however what was expected of us was ridiculous! From what I've heard from my ex coworkers, several people who paid via check (which was allowed in our division) from MONTHS ago and have refunds due to them have STILL not gotten their refund because they don't know how to refund checks. My father also worked for them, and saw that they were incorrectly charging sales tax in one state, he emailed Corporate Accounting about it, and the response he got was "don't tell us how to do our job". Both my father and I got out of Amazon as fast as we could. Even the manager of our division quit, and he'd been with the company for a decade. When I got laid off from the job I had after Amazon, my mother in law asked if I could go back to Amazon. I told her I'd scrub floors before going back to Amazon. I dealt with countless unhappy Amazon customers who would ruthlessly yell at me, but I couldn't blame them, and I told them so. All I could do was apologize, tell them I'd be upset too, and tell them I wish I could do more but with the capabilities of their substandard computer system, I couldn't. Usually they took pity on me, but also said they'd never order from us again and then wanted a supervisor to tell them so as well. The moment I left work on my last day there was one of the most relieved moments of my life! I still get emails from ex-coworkers telling me how much they hate it there, and several people have quit. I don't blame them. Oh, and hear this. Jeff Bezos, the owner, is building a rocket. I heard this on National Public Radio, he was found out because they discovered he was having rocketfuel delivered to what looked like an airforce wing and ended up making him pay for a permit. So the guy can build a rocketship, but not upgrade his computer system, as well as the customer service??? He seemed like a nice guy whenever he was at our site, but in reality, he's a greedy man making his money by screwing his customers. Do NOT buy or sell on Amazon, go to Ebay instead. They are MUCH more reliable. | | |
I have to agree. I just sold my first item (a book) and i didnt realize I made a mistake in the numbers of my saving account. I can not believe they do not have a verification process such as the one in paypal that they in fact make a deposit of a few cents to check your account is correct. I tried to contact them, but the phone number is only for BUYERS. We, sellers, have to use email only. I say fuck them. I am very upset that I need to urgently contact them and I have to wait until they reply my email.
Amazon sucks for sellers. | | |
| Oh i see.... so they keep the money for 14 days....now I understand how this amazon works....mmmm | | |
| Just tallied up all their fees and figured out what Amazon is making off my little garage sale (actually I'm selling my CD collection). According to what I was told, Amazon is enjoying an over 43% commission of every CD I sell. I will admit that I am considering their allowance for s+h to be a wash (which it is). I am the one buying the packaging and doing the packing and driving to the post office so actually I'm probably not even breaking even. Anyway, that notwithstanding, on the sale of a used cd for $6.00, Amazon gets $2.59 which is more than 43% of the gross. Unreal...how does this Bazos guy sleep at night? Even more puzzling, how does he continue to insist that Amazon is not making a profit? Also note I asked the attendant at seller support (who was very nice by the way and of course is probably being paid a pittance if the way they treat sellers is any indication of how they treat their other employees) if the "closing fee" and "variable closing fee" involved any human action and he said it was most likely all automated, which of course it is. | | |
Amazon.com cancelled my account
I sued the Bastard in Arbitration court and won $87, 500. Has Amazon cancelled your account, if so file a claim it’s easy and cheaper than hiring a lawyer.
Go to
1. http://www.adr.org/
2. select “File Case”
3. “Online Filing”
| | |
Amazon Alliance is a joke.
They have zero phone number for support.
Sellers should move to Ebay or even Overstock.com to build thier orginization. Both of these companies serve the seller and the buyer mutually. They also take the time to pick up the phone. They understand building companies and can be more suggestive.
Amazon.com is known for bullying the seller. Always taking the side of the buyer. Therefore as a seller you are at risk. They are known for holding funds for 90 days. Suspensions without any notice. Amazon suspends sellers "without warning" consistantly. Justifying building a bussines on Amazon can be bad news. Not a good investment.
They also dont pay instantly. Yuck! Who wants to sell something and get paid in 5 days to 2 weeks. Miserable.
The Feedback system is old school. Have you noticed the low feedbacks of sellers on Amazon vs Ebay? Hmm? someone keeps getting suspended...
The only people who make it are Amazon themselves or a book seller. | | |
Could you not tell Amazon sucked by the site?
Seriously who designs a e-commerce website to sell products, however the products cant have individual attributes? How do you sell colors of any individual item?
| | |
Amazon is so full of itself it makes me sick. As a buyer and seller. THEY SUCK A PHAT ONE. Pathetic service. Agreed Ebay puts Amazons face in the grass. Alliance defending the customer. Righto. SCREWING SELLERS IS THEIR SPECIALTY.
PATTY AT OVERSTOCK is focusing in on making buyers and sellers happy. STAY TUNED FOR AMAZON cant make a nickle on a 20 billion sold. | | |
| Your right Overstock.com has better prices all day long......................................................... | | |
| Rumor has it Amazon does not play fair, shutting down sellers for selling competitive products on thier site at lower prices. Is this true or false? Heard it from several sellers. | | |
Hello from Amazon.com.
Thank you for writing to us. We regret that Alliance does not offer
phone support at this time. As we have told you previously, we are
unwilling to reinstate your account.
If you still have items to ship, please take appropriate steps to
resolve your pending sales. Your Seller Account will remain accessible
and you are encouraged to refund or ship pending orders.
Any remaining funds may be reserved for up to 90 days from the date of
your final sale. After 90 days, the funds will be disbursed, provided
we do not receive chargebacks or A-to-Z Guarantee claims against your
sales. If you have further questions about your disbursement, please
email payments-funds@amazon.com.
While we appreciate your interest, please understand that the closure
of an account is a permanent action. Any subsequent accounts that are
opened will be closed as well. Thank you for your understanding with
our decision.
Best regards,
Alliance Program
Amazon.com | | |
| I have had zero warnings and they booted me. Called it a technicality among their software. Anyone else have this problem? They wont work with me on it either. | | |
| yeah amazon sucks ! i have been on there site and had numerouse accounts. they ranged from 2-3 years to over 4 months . they give no warnings and give bull***t excuses. i had accounts on there and they would find out about them . now some one said to outsmart them at there own game!! you can have numerouse accounts this is how you do it. go open a buissneess or several ones. in your state then go get a new bank account in another bank then a new po box and change your internet service and change your hard ware on your computer or by a new one .they read your nic card ip address and maybe harddrive. once done you are on your way!! screw them they are worse than the nigerian scammers!!!! remember each account needs a seperate computer and isp do not use one and log in and out of accounts. they said this was ok for a household to use one computer and multiple accounts.BullS**T thats what happened.shut down asap!! | | |
| Has anyone ever read the fine print in the participation agreement at Amazon? What a crock of shit... | | |
| anyone know any real contact information for amazon alliance, i need to talk to someone who will listen and can do things, i cant stand these automated responses, and these customer service reps who get paid $4.50/hr | | |
| I think my name best describes my opinion. Amazon.com does treat sellers like shit in my opinion. Anybody ever notice the same now it all people are always in their message board. I ask a question on new sellers and these people just hammer you like your a dumb ass. Maybe they need to admit they are full time paid message people. Nice career path right...I would like to see the job application. Must be 37 inches tall. | | |
| Amazon is getting worse by the minute and takes no responsibility. The feedback system is nothing . . .the corrupting of one vendors listings by other vendors is rediculous! And this is the vendors problem to keep fixing? Amazon is losing mechants faster than it is gaining them . . . for a reason! | | |
We sent over all the proper information for payment with tracking numbers and this is what we received back. Let me know what angles people have used in handling this company. Amazon does not treat people well.
Greetings from Amazon.com.
Thank you for contacting us. Due to the status of your account your
funds are reserved until we are sure all items have shipped and no A-z
Guarantee Claims are received against your account. Your account will
be evaluated 90 days after the date of your final sale, which was
August 14, 2006. For questions regarding why your account has been
blocked, please contact alliance@amazon.com.
Per section 5. j. of the Amazon.com Participation Agreement:
j. We reserve the right to delay initiating the transfer of Payment
Transaction credits to a Seller's bank account (or sending paper
checks) pending an investigation if we, in our sole discretion,
believe Buyer or Seller may have violated the Participation Agreement.
Notwithstanding any other provision of this Participation Agreement,
if we determine, in our sole discretion, that Seller has violated this
Participation Agreement, we may refuse to deliver a Payment
Transaction credit to Seller and may instead maintain the amount of
such credit in a trust account or may return the amount of the credit
to Buyer. We will not be liable to Seller if we act in accordance with
the provisions of this Section.
Best regards,
Payments Specialist
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I opened a seller account back in July and was selling used books that I had on Amazon. One day one of my buyers emailed me asking why I never sent a verification that I received her order. I tried to sign onto my account, but found it blocked. I learned that Amazon blocked my account. They gave me no reason. Later this customer wrote to me that Amazon informed her that my account had problems receiving payments and that they were refunding her her money. I contacted Amazon about what the problem receiving payments was, and they refused to give me any answer. They had their Alliance group email me some cut and paste fine print. They would not inform me of how they determine to whether or not to reimburse buyers and how to verify that buyers did or did not receive their orders. It has been 3 months since they closed my account and I still have not received any contact regarding the status of their review and whether I am getting any money back for the books I sold.
My brother had previously tried to sell his used textbooks on Amazon, and they closed his account for no reason. One of the customer service reps accidently leaked that the reason was that my brother's address that he gave for his bank account did not match the bank account's records regarding his address. He contacted his bank and verified that the information he gave matched up. When he tried to inform Amazon of this, they just sent him a cut and paste copy email of the fine print citing that they would not budge on their decision to close his account.
Anyhow, I'm reading on this site that many people have been screwed over by Amazon without any information as to what is going on and what is happening to their money. Does anyone know if there has been a class action lawsuit of sorts filed against Amazon for their practices?
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| If you sell on Amazon, they do have a phone number - 1-866-2AMAZON or 1-866-226-2966 | | |
| seriously what is the alliance telephone number? | | |
| I ran a successful business selling on amazon.com . I had a storefront too but it was the online business that kept everything running. Then amazon decided to block my account for a bs reason. After repeated attempts to get my account back up, I am doing what everyone who has been screwed by them, I am suing them. For alot. My business is bankrupt due to the fact that they stopped my source of income and are holding onto money from sales that they still want me to complete even though since I'm a small business with no extra money, I need that money from the sales to ship all this product. So I think more should step up and sue them for what they have done. Its not the first and it won't be the last time they do this to someone else. I am suing for loss of business, stress and a whole lot more. | | |
| Amazon is Public nightmare in my opinion. | | |
amazon sucks ! when you first open the account they say welcome we will transferr your money in 14 days then sure as shit 3 days before you are expected to have your funds transfered they send you a letter of congratulaions. but we will hold your money that you rightfully earned for 45 days so that we can make interest on it and you can be a fucking stupid moron and keep mailing your items out as we keep acepting orders on your behalf! what a crock of shit!! then the sellers say"fuck this im not shipping my items if i did not get paid"! so what happens the buyer emails you and gets pissed at you when you tell them you did not get paid and they think that your lying to them .buyers trust amazon? screw them!!amazon has over 1800 dollars of my money!!and i know i will never see it so what i did was held back my orders and now the buyers are scrambling to find a replacement .amazon and all there 2 year old preppie kids that work there and think they are smart ?what you do is what im doing right know im emailing this web page to everyone over the internet so that they can see how amazon is screwing the buyers and sellers!!
sellers should sell on other sites . the only thing they are not well known except for ebay, and the sales look dismal.but amazon should be sued by all sellers and chop them down from taking over the internet !! they suckKKKKKKKKKKKKKKKKKKKKKKKKKK
theiving bastards!!!!! | | |
| Please use this blog as a place to build a class. At the time there is enough sellers and buyers who have been troubled we can form a class and go forward. Then it becomes a matter of time. | | |
| They took my money and told me 90 days. yuck. | | |
| Anyone have good contact information for Amzn? | | |
My seller account was blocked after selling nearly 1000 items on the site successfully. I made the mistake of delivering an item personally when I noticed the buyers address was two blocks away from me.
Subsequently I openned a second account using a friend's checking account and credit card. After a number of sales and perfect feedback they sent me an email that they'd blocked the account and somehow figured out that the new account was connected to the old one. Does anyone have any information on how they did this and what methods they use to figure this out?
They would not divulge their methods. I was using a completely different bank account, credit card and identity. They blow and their a-z guarantee system is kangaroo court completely skewed in the buyers favor. How can they expect you to be responsible for shipments that you sent and the post office misdirected, didn't deliver, or sent to the wrong address because the BUYER gave the wrong delivery address or ignored delivery notices that were left? There were a number of occasions when some irate person had complained repeatedly that their purchase never arrived and eventually I'd get it returned to me with numerous delivery attempt markings that the post office had put on it. They have been withholding funds and using the float to earn money for themselves and they should be punished. Their policy of blocking a seller forever without any explanation and withholding seller funds is shameful. | | |
| these mother fuckers should fucking die!! they are stealing from everyone and all the sellers on their site. and send bullshit emails about some crappy review of a seller account .fuck amazon and their whole website they suck horse dick!!! they should be banned from the internet lets sue!!!! | | |
| they read your ip address and provider, cookies, mac address and possibly your hard drive so change these and your banking info and you are set to | | |
| Please now, I have to hold all your funds for 90 days as the interest alone is barley enough to feed my 24/7 coke habit. I cant be expected to use my own $billions of dollars, why not use the little guy as a piece of toilet paper, take away sales and also keep the money. Yes if amazon was a real business interest would be awarded to the sellers that we hold th |
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